Returns

If there is a problem with your order, please fill out the return form below.

 

Notes of Interest

> Returns/exhanges are only accepted within 30 days of purchase.

> There will be a 15% restocking fee on all returns. You are responsible for shipping the item(s) back.

> All returns must be in new/unworn condition.

> Please send a copy of the return form in the package.

> Refunds are deposted back to your original payment method minus the 15% restocking fee. Please allow 5 days after we receive the product.

> Shipping charges are not refundable unless it is our error or the product is damaged.

> Exchanges will be produced once we receive the original garment.

> Clearance items are not returnable/refundable. 

> We guarantee all products for the quality of the garment and decoration. In this case, we will require a photo of the issue. We will pay for shipping to return.

 

Return Address

QB Studios/LLMC

ATTN: Return Dept.

2309 W 1st St

Ankeny, IA 50023

 

Need assistance?

Contact our Customer Service Department

orders@qbstudios.com

515.965.7629